Warranty

If the product is purchased by the Consumer (natural person), then the Warranty is valid for 24 months, or two years from the date of delivery of the Product in accordance with the Law on the Protection of Consumer Rights.

In order to receive the manufacturer's warranty service, the Buyer needs to deliver the product to the SIA Solano LV goods acceptance point. In order to receive service services, it is necessary to present a document confirming the purchase (delivery note or leasing agreement) and deliver the product to the point of acceptance of the goods in a complete set. Expenses related to the transportation of the goods are covered by the Buyer. The guarantee is binding on its provider (manufacturer) in accordance with the terms of the guarantee document.

Manufacturer's warranty conditions that do not apply to the Manufacturer's warranty: For accessories that are part of the purchased product set/or the warranty is limited (remote controls, cables and wires. For the replacement of the components, the wear and tear of which cannot be prevented.

The manufacturer's warranty is not valid in the following cases: mechanical damage occurred to the product during use; in case of damage, if the cause of their occurrence does not depend on the manufacturer or the seller; damage caused by force majeure (in cases of natural disasters, lightning, fire, etc.); in cases where the conditions of use, storage and transportation specified in the instructions for use of the product of the seller or manufacturer have not been observed; The manufacturer's warranty is not valid if the product is damaged due to the Buyer's fault.